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You’re Measuring the Wrong Thing: Why ESOs Track Outputs Instead of Outcomes (And How to Fix It)

Most entrepreneurship support organizations are drowning in data they can’t actually use. Here’s what’s going wrong — and what to do about it.

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Careers

Help us build the infrastructure for small business support

We're hiring across product, engineering, and customer success — in the US, India, and the Philippines.

Software that powers small business support across the country.

Economic Impact Catalyst makes the software that small business support organizations rely on — SBDCs, accelerators, CDFIs, university innovation centers, and the people running them.

Our tools serve more than 100,000 entrepreneurs across 35+ states, in partnership with over 200 organizations.

The work is technical, the impact is real, and the team is small enough that you can see your fingerprints on what ships.

What We Look For

Three things, and we mean them

Curiosity

We hire people who are attracted to problems without clear answers. Our customers' problems are messy and underexplored — we need teammates who like that.

Empathy

Empathy is the first step to true expertise. Without truly understanding our customers' problems with our full imaginaton, all further efforts are futile.

Ownership

Job titles are for resumes and LinkedIn. At EIC, every individual is accountable for the success of the group, which means anyone is allowed to work on any problem they're curious enough to solve.