Sales Enablement Specialist

About EIC

Economic Impact Catalyst (EIC) is a bootstrapped, profitable SaaS outcomes platform operating across 35+ states in the US. We build Catalyzer, Startup Space, and LenderImpact — software that helps SBDCs, CDFIs, economic development organizations, and corporate foundations measure and grow their impact. We’ve facilitated over $200M in capital to underrepresented entrepreneurs and serve 100,000+ small businesses.

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EIC has a strong and growing Philippines team across CX, AE support, and product functions. This role joins that team as our first dedicated sales-side hire in the Philippines.

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The Role

You will be the technical-commercial bridge between EIC’s US-based sales team and our prospects and clients. When an AE finishes a discovery call, you build the follow-up. When a prospect asks for a proposal, you draft it. When a deal closes, you own the first phase of onboarding. When the team needs research on a prospect before a demo, you deliver it.

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This is not a cold-calling role. You won’t be generating new leads from scratch or running outbound sequences into cold prospects. What you will do is make every conversation the US team has more likely to convert — through better preparation, sharper follow-up, stronger proposals, and smoother onboarding. And because your commission is tied to deals that close, you’ll feel the win when the work pays off.

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What You’ll Do

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Pre-Demo Preparation

• Research prospects before every discovery call and demo: org structure, program mix, funding sources, recent news, technology stack, and peer organizations already using EIC
• Build a one-page prospect brief for the AE before every qualified call — who they’re meeting, what that person cares about, and what questions to ask
• Map multi-stakeholder accounts: identify all relevant decision-makers, champions, and influencers in the buying committee
• Maintain and improve EIC’s prospect research templates and intelligence library in HubSpot

Demo Follow-Up and Proposal Support

• Send structured follow-up emails within 24 hours of every demo — summarizing what was discussed, next steps, and relevant proof points
• Draft tailored proposals for AEs: scope of work, pricing, implementation timeline, and ROI framing specific to each prospect’s program model
• Build custom demo environments in Catalyzer that reflect a prospect’s actual program structure — so demos feel like their product, not a generic walkthrough
• Respond to RFP and RFI requests with structured, accurate, on-brand technical responses
• Maintain a proposal library: reusable templates, objection responses, case studies, and competitive comparison language

Outbound Support

• Support outbound sequences initiated by the Sales Manager or AEs: personalize email templates, research-enrich prospect lists, and ensure HubSpot sequences are correctly configured
• Monitor signal events that indicate buying intent: new federal funding announcements, leadership changes at target organizations, conference registration data, and RFP postings
• Draft personalized outreach emails for the Sales Manager or AE to review and send — grounded in specific prospect context, not generic templates

Post-Sale Onboarding

• Own the first 30 days of client onboarding after a deal closes: kickoff call coordination, platform configuration support, data migration tracking, and training scheduling
• Build and maintain standardized onboarding checklists for each product (Catalyzer, LenderImpact, Startup Space)
• Serve as the day-to-day coordination point between the new client and EIC’s CX and product teams during the onboarding window
• Document issues, gaps, and client feedback during onboarding and route them to the appropriate team

CRM and Sales Operations

• Keep HubSpot current: log activities, update deal stages, maintain contact records, and flag data quality issues
• Build and maintain weekly sales reports: pipeline health, deal velocity, proposal conversion rates, and outreach activity
• Manage the sales content library: proposals, battlecards, case studies, demo scripts, and one-pagers
• Support the Sales Manager on administrative components of pipeline review and forecast preparation

What We’re Looking For

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Commercially excited, not just support-oriented

You notice when a prospect’s language in an email signals urgency. You proactively suggest a follow-up angle to the AE. You feel the win when a deal closes that you contributed to. You are not satisfied just completing tasks — you want to know if the proposal you wrote converted.

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Technically curious about software products

You want to understand how Catalyzer works — not just what it does, but why a SBDC program director would care about it. You’re comfortable learning a software product in depth and can explain it clearly in writing. You ask questions about the product until you can demo it yourself.

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Exceptional written English

Proposals, follow-up emails, and onboarding documentation will carry your name. Your written output needs to be clear, professional, and polished without heavy editing. If your writing requires significant revision before it goes to a client, this is not the right fit.

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Detail-oriented and self-managed

You manage multiple deals in different stages simultaneously without dropping context. You build your own systems to track what’s due, what’s pending, and what’s at risk. You don’t need to be reminded of the same thing twice.

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Familiar with B2B SaaS tools

HubSpot or comparable CRM, Google Workspace, and video conferencing tools are your daily environment. You learn new tools quickly and don’t treat software as a barrier.

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Requirements

• 2+ years of experience in a sales support, presales, customer success, or sales operations role — ideally in a B2B SaaS or technology company
• Exceptional written English — proposal and professional business writing quality
• HubSpot or CRM proficiency (data entry, pipeline management, reporting)
• Demonstrated ability to produce client-facing documents: proposals, onboarding plans, follow-up emails, or similar
• Comfort working US EST hours (8am–5pm) from the Philippines

Preferred (Not Required)

• Experience with software product demonstrations or configuring demo environments
• Familiarity with government, nonprofit, or economic development organizations (SBDCs, CDFIs, EDOs, community foundations)
• Experience supporting RFP or RFI responses
• Prior experience at a US-based remote SaaS company

The role pays an hourly base of $6.00–$8.00 depending on experience and interview performance, working out to roughly $1,040–$1,386/month for a 40-hour week. On top of that, there's a deal-support commission paid per closed deal once the AE and Sales Manager confirm your documented contribution — tiered by deal size at $50 for Bronze (under $10K), $150 for Silver ($10K–$25K), $300 for Gold ($25K–$50K), and $500 for Platinum/Enterprise ($50K+). At 100% of plan, on-target earnings (OTE) land at $1,560–$2,080/month, or about 150% of base, paid out monthly on confirmed closed-won deals. Benefits include a private health supplement, PTO, sick leave, volunteer hours, select Philippine public holidays, and a one-time $300 equipment stipend for home office setup. There's also a 6-month performance review with the opportunity for a base rate increase for strong performers.